Privacy Policy

Last updated: November 9, 2026

Controller

Controller under the GDPR:

Florian Bachmann
Spessartstraße 13
60385 Frankfurt am Main
Deutschland

Overview

Tiny Cozy Woods is designed with privacy as a first principle. The app runs on your device. The files and content you work with are never uploaded, transmitted, or shared with any third party — including us — unless you deliberately send them, for example by attaching them to a feedback report.

Data we collect automatically

None. The app contains no analytics, no advertising SDKs, no third-party crash reporters and no other tracking. It does not require an account and does not connect to servers of ours in normal use. Crash reports reach us only if you have opted in to sharing them with app developers in your Apple device settings; Apple anonymizes them.

Game progress

Your garden (progress, what you have collected, statistics and settings) is stored only on your device. It is not synced and not linked to you. It leaves the device only as a short summary in a feedback report you send yourself, and only if you leave the switch for it on (see "Feedback you send from the app" below). Deleting the app deletes it.

Saving pictures to Photos

When you save a picture from the app to Photos, the system asks once whether the app may add to your photo library. This permission only adds: the app cannot see, read or change any of your photos. Nothing is saved unless you choose to save it, and a saved picture stays in your library under your control. You can change the permission at any time in your device's privacy settings (Privacy & Security → Photos).

Children

Tiny Cozy Woods is made for children too, without an account, in-app purchases or chat. We ask for no personal data; only what someone sends as feedback reaches us, so please help younger children with it. If your child has sent us personal data, write to support@tinycozywoods.app and we will delete it.

Feedback you send from the app

The app has a feedback form (Settings → Help & Feedback → Send Feedback). Nothing is sent until you press Send, and the form first lists every field it will transmit. A report contains:

your message, an optional title and the category (bug or feedback);
your email address, only if you type it in and only so that we can reply;
a screenshot or another attachment, only if you add it yourself;
your garden's progress, unless you switch it off for that report: the garden day and on how many days the garden was open, how many animals you have met, fur colours tamed, favourites found and best friends, your coins, how many toys stand in the garden and how many you have bought, what you have built, whether the Wildwood is open and whether Glitzi's tour is finished;
technical context: app version and build, operating system version, device model, screen size, language setting.

Reports are stored in Apple iCloud (CloudKit), in the app's own container under our Apple developer account; only you and the developer can read yours. Apple does not share your Apple ID with us. We use reports only to understand and answer them. Our reply is added to your report, and a copy of what you sent stays with you (on the device, or in your private iCloud where the app syncs) so that you can read it.

We delete a report 90 days after we answered it, and every report at the latest two years after it arrived; write to support@tinycozywoods.app to have it deleted sooner. The legal basis is Art. 6(1)(b) GDPR (handling your request) or Art. 6(1)(f) GDPR (improving the app). Apple's processing of iCloud data is governed by Apple's privacy policy.

Feedback by email

The feedback form can also prepare an email in your mail app. Nothing is sent until you send that email yourself. Emails to support@tinycozywoods.app are used only to answer your request and are deleted once it is resolved.

App Store

Purchase and download are handled by Apple. We receive no personal data about buyers from Apple, only aggregated sales figures.

This website

This website is static. It sets no cookies, loads no third-party scripts or fonts and contains no analytics. Your theme and language preference are kept in your browser's local storage only.

Hosting

This website is hosted on our behalf by Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA. To deliver the pages and defend them against attacks, Cloudflare logs the IP address, time, page, browser type and referring page of every request, only as long as it needs to for this (Art. 6(1)(f) GDPR). Cloudflare is our processor (Art. 28 GDPR); transfers to the USA rest on the EU-U.S. Data Privacy Framework (Art. 45 GDPR) and the EU standard contractual clauses (Art. 46(2)(c) GDPR). More in Cloudflare's privacy policy.

Your rights

Where we process personal data (feedback reports, emails, launch signup), you have the right to access, rectification, erasure, restriction of processing, data portability and to object, and the right to lodge a complaint with a supervisory authority. Contact: support@tinycozywoods.app. Everything the app handles beyond that lives only on your device, under your control.